Policies

 

Advance reservations are recommended. Your reservation will be held with a credit card (Master Card, Visa, Discover and American Express are accepted) and the total amount of your stay will be charged to your credit card upon your arrival.

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Cancellation Policies

No Refunds on Discounted or Multi- Day stays, unless you can provide proof of a medical emergency.  Rooms are checked daily and supplies replaced.  If you want fresh towels, please leave them on the floor and the cleaning staff will replace them.  A complete room clean will be done once a week, including fresh sheets, for guests staying longer than one week.

November 17 – May 31:  A 48 hour advance cancellation of your reservation is required, or the first two days of your reservation will be charged to your credit card.

During special events, a 30 day advance cancellation is required, or you will be charged for your entire reservation.

June 1 – November 16 (High Season):  A 2 week advance cancellation is required, or you will be charged for your entire reservation.

Group reservations of 3 or more rooms will be charged 30 days in advance, and group reservations of 10 or more will be charged 60 days in advance, both with no refunds given.

General Information

Office Hours

Our Office Hours are 9 a.m. – Noon and 4 p.m. – 9 p.m. Check-in time is from 4 p.m. to 9 p.m. Please call in advance for special arrangements.

Check Out Time

Check-out time is by 11 a.m., unless late check-out has been approved 1 day in advance. Quiet Time is observed from 10 p.m. until 8 a.m. Loud, obnoxious behavior will not be tolerated.

Clean Kitchens

Guests are responsible for washing their own dishes and keeping their kitchen clean or a $20 per day charge will be added to their account.

Available Services

Loaner bikes available upon request, WIFI available in all rooms. Username and password on your in-room notebook.

Smoking

All of our rooms are smoke-free ($200 charge and immediate expulsion from the room), and we offer 2 designated smoking areas for those who wish to smoke outside.

Excessive Charges

Any excessive cleaning charges, room damages, smoking in the rooms or any missing items will be added to your account and charged to your credit card.

Pets

No pets, unless arranged with Manager in advance, in certain rooms. Additional fees and rules apply.

Valuables

Valuables should be kept with you, as we do not have any locked safes available.

Rates

Rates are subject to change.